Designed by and with journalists.


In their landmark book, The Elements of Journalism, Bill Kovak & Tom Rosentiel explain that effective journalism "must provide a forum for public critique and compromise."


All of our journalist's tools are designed to help the author bring the audience members into their reporting and engage with them on the same level without interrupting their own workflow.

"How do we help journalists without interrupting their work flow?"

"The tools help our journalists guide the conversations; and the conversations are much more productive now.”


Online Editor,

Daily Herald


After surveys have been enabled (see above), a Survey Creation Form will appear on your published page above the commenting plugin. To add a survey to the page, simply type the question you want to ask, and add answers separated by commas in the respective fields. Optional: you may also add a custom follow-up note that prompts users to join the discussion after responding to a survey.


After readers take the survey, either the default or your custom prompt encourages readers to create an account/make a comment.


Surveys can also be placed within the article by pasting the following element within the body of the article: <div id="twt-engagement-tool-widget"></div>. After pasting the element, the Survey Creation Form will appear in the article where the element was pasted.

"Immediately we saw a jump in the levels of engagement on the articles we added surveys to. We knew something had changed.”


Online Editor,

Daily Herald


Editor's Picks are a simple but powerful way to highlight and reward the best comments from your community.

To enable this feature, simply click to toggle from within your Site Settings. If a custom name is selected, for example "Well Said," a two character Short Name should also be selected for display on mobile.


Admins can award an Editor's Pick from within the commenting thread simply by clicking the ribbon on the deserving comment. Comments earning an "Editor's Pick" are given a badge and sorted to the top of the thread.


Analytics will be enabled on the site by default. Live site analytics can be viewed by clicking the "Analytics" tab in the profile. 

Click "options" for the upper right corner, then select duration in weeks, and make changes to the chart type and the data "columns" shown.


You can receive weekly analytics reports via email, by entering email addresses for all desired recipients separated by commas.